American Association for Clinical Chemistry
Better health through laboratory medicine

NLS - Patient-Focused Quality Competence: Competency Combo #1 - Fundamentals


Price: $199.00


First in a series to help you to close the QC Gap . . .

There is a gap between well-established QC theories and everyday practice in most labs.

  • If everyone practiced QC as it is described in the majority of scientific references, they would all interpret QC charts essentially the same. Yet there was no consensus in their answers when over 100 laboratory professionals were shown QC charts and asked “Is this method OK?”
  • If labs fail to report results that are “close enough to right,” then patients may be misdiagnosed or mistreated.  In a 2009 AACC webinar live poll, only 56% of respondents even claimed their lab could guarantee that!
  • Somebody should do something about this. You are somebody – please do something!

A Competency Combo – much more than just a self-study course on CD:

  1. Lessons on CD describe the fundamentals of Understanding Error, Evaluating Error, and Monitoring Error in plain language with few statistical formulae, each summarized into “just the horse sense,” with lots of graphics to illustrate concepts, case studies of sample problems, and competency exercises to test your understanding.
  2. Interactive Simulators let you model the six simple statistics of Quality Control. Change the Mean, SD, True Value, or Total Allowable Error Limit, then see the impact on Total Error and Margin for Error with graphics. Model your own data. Create as many examples as you like.
  3. An Online Access Key lets you take the QC Gap Poll, practice with self-test quizzes, join discussion forums, and assess competency at  This is a Competency Combo – you have to prove you can practice the theory to pass the test!
  4. A Quick Reference Guide can be posted to remind you of the critical concepts.

Who will benefit?
Ultimately, patients will benefit if you close the QC Gap and ensure that your laboratory reports only clinically meaningful results. This course will bring valuable understanding to anyone interested in the quality of laboratory results.

“If you are studying the critical role of laboratory quality control for the first time, I hope you will feel the foundation concepts presented here ‘just make common sense.’  These same concepts and examples may make you feel uneasy about current practice if you are responsible for laboratory quality, already practice ‘quality control’, or if you teach.  In any case, I hope you will emerge believing that Patient-Focused Quality Competence will enable you to guarantee clinically acceptable patient results – and you will have a drive to do just that.”  Zoe

Educational Credits
12 contact hours. Credits to be assigned. CD includes access to one online competency exam.