Connecting Laboratory Staff to the Patient Experience: A Recipe for Success


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This program, which features Corinne Fantz, PhD, of Emory University, is the second of eight in the AACC/Seattle Children's Hospital Lab Management Series of webinars. Register for this webinar and hear Dr. Fantz discuss why the disconnection between laboratory staff and patietns can potentially affect patient safety, how "factory-like production" in clinical labs may put patients at risk and how to remedy the situation, and how lab employees can overcome perceived barriers that prevent them from making connections with patients.